Rakuten, a global leader in e-commerce and technology, offers a dynamic and diverse array of career opportunities across multiple fields.
This article will explore how to apply for positions at Rakuten, highlighting the key steps in the process and the benefits of working.
Rakuten’s Financial Impact on Japan
Rakuten has played a key role in shaping Japan’s digital economy.
By expanding its offerings beyond e-commerce, the company has contributed significantly to Japan’s technological innovation and financial landscape.
The mobile service, for example, has pushed the country’s mobile operators to improve their offerings, driving competition and lowering costs for consumers.
- On the financial side, its impact is felt across multiple sectors. Rakuten Bank and Rakuten Securities provide alternative financial services to consumers, offering convenient and cost-effective solutions for everyday banking and investments. Rakuten’s loyalty programs, such as Rakuten Super Points, further enhance consumer spending within its ecosystem, benefiting both customers and businesses.
- The company’s contributions extend to the Japanese economy in the form of job creation and business opportunities for merchants. With its online marketplace and other services, the brand supports many small and medium-sized enterprises (SMEs) in Japan, helping them reach a wider audience and thrive in the digital age.
Divisions of Positions at Rakuten
The website makes it easy for job seekers to navigate through the variety of positions offered, organized into four major categories:
- Business: These roles cover a wide range of functions within the business sector, from strategic development to sales, marketing, and finance. Employees in business positions play a critical role in driving the company’s global expansion, managing partnerships, and optimizing customer experiences.
- Engineer: Engineering positions are integral to maintaining and improving the company’s technological infrastructure. These roles involve working on everything from software development and data analytics to systems engineering. Engineers are key to the company’s innovation and technological advancements, ensuring its platforms remain at the cutting edge.
- Creative: Creative professionals work on various aspects of branding, design, and user experience. Whether it’s graphic design, content creation, or digital marketing, these roles help shape its public image and improve its customer-facing services. Creativity plays a central role in building an engaging online environment.
- Corporate: Corporate positions cover administrative, managerial, and support roles that ensure smooth internal operations. These roles include HR, legal, finance, and operations, ensuring the company’s day-to-day functioning aligns with its business objectives and global strategies.
These four divisions offer numerous opportunities for individuals with varying skills and professional backgrounds.
Applicants can narrow down their search by location, required skills, and language proficiency, making it easier to find a position that fits their profile.

Understanding the Application Process
The website provides the application form:
- Create Account/Sign In: Before starting the application, candidates must create an account or sign in to their existing Rakuten profile. This allows the company to keep track of applications and manage communication throughout the recruitment process. By registering an account, candidates can also save job searches and make it easier to apply for future roles.
- My Information: The next step in the application process is to provide personal information. This section includes basic details like your name, contact information, educational background, and other personal information relevant to the job application. Candidates are encouraged to be thorough and accurate to ensure they present themselves professionally.
- My Experience: This section focuses on your professional background, including your previous work experience, skills, and accomplishments. Rakuten values candidates who can demonstrate a solid track record of success in their field. The "My Experience" section allows applicants to showcase their relevant skills and expertise, highlighting the value they can bring to the company. It’s important to provide specific examples of how your experience aligns with the position you are applying for.
- Voluntary Disclosure: In this section, applicants are asked to voluntarily disclose any relevant information regarding their background, such as disability status or diversity-related factors. This section is optional, and applicants are not required to provide any information unless they choose to do so. The information helps Rakuten foster a more inclusive and diverse work environment.
- Review: Before submitting your application, you will be prompted to review all the details you’ve entered. This step ensures that all the information is accurate and complete, allowing you to make any necessary changes or corrections. Once you’re satisfied with your application, you can submit it for consideration.
Benefits of Working at Rakuten
Some of the financial benefits Rakuten offers include:
- Competitive Salaries: Rakuten provides competitive earnings within the industry, reflecting employees' experience, skills, and roles. ​
- Performance Bonuses: Employees may receive performance-based bonuses, typically paid in June and December, rewarding individual and team achievements. ​
- Stock Options and Employee Stock Ownership Plan: Rakuten offers stock-related programs, including stock options and an employee stock ownership plan, allowing employees to invest in the company's growth and success.
- Retirement Benefits: The company provides a retirement benefit system, ensuring employees' financial security post-retirement.
Health and Wellness Benefits
- Health Insurance: Rakuten offers comprehensive health insurance plans, covering medical expenses and promoting overall well-being.
- Wellness Programs: Initiatives such as health counseling services and support for maintaining a healthy lifestyle are available to employees.
- Fitness Allowance: Employees are encouraged to maintain an active lifestyle through a fitness allowance, which reimburses gym membership fees. ​Rakuten Symphony
Work-Life Balance
- Flexible Work Arrangements: Rakuten supports flexible work styles, including flextime and staggered working hours, allowing employees to manage their work schedules effectively.
- Paid Leave: Generous paid leave policies, including annual paid vacation, summer vacation, and year-end holidays, enable employees to rest and recharge.
- Parental Leave: Comprehensive parental leave policies, including maternity and paternity leave, support employees in balancing work and family responsibilities. ​
Additional Perks
- Free Meals and Snacks: In offices equipped with cafeterias, Rakuten provides free breakfast, lunch, and dinner, along with snacks and drinks, promoting a comfortable and enjoyable work environment.
- On-Site Facilities: Amenities such as hair salons, nail salons, fitness gyms, and massage services are available at subsidized prices, enhancing employee convenience and well-being.
- Employee Dormitory: For eligible employees, Rakuten offers dormitory accommodations equipped with communal spaces, kitchens, and study areas, fostering a sense of community and support.
- Employee Assistance Programs: Services such as relocation support, including visa assistance and moving services, are provided to help employees transition smoothly into their roles. ​
- Diversity and Inclusion Initiatives: Rakuten is committed to fostering a diverse and inclusive workplace, offering programs that support various employee backgrounds and needs.
Conclusion
Rakuten is more than just a global tech company—it is a place that values innovation, diversity, and a positive work environment.
By simplifying the application process and providing access to global opportunities, it ensures that candidates from all backgrounds can apply and thrive.